Privacy Policy
North America HVAC ("we," "us," or "our") operates the website www.northamericahvac.com (the "Site"). This Privacy Policy explains how we collect, use, protect, and handle your information when you visit or make a purchase from our Site.
We value your privacy and are committed to protecting it. Simply put: we only collect information necessary to operate our business and fulfill customer orders, and we do not sell, rent, or share your personal information with third parties for marketing purposes.
Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you interact with our Site (for example, by placing an order or contacting us), you may voluntarily provide:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment processors)
Automatically Collected Information
When you visit the Site, we may automatically collect limited technical information, such as:
- IP address
- Browser type
- Device type
- Pages visited and referring URLs
This information is used solely to help us understand how our Site is used and to improve functionality and security.
How We Use Your Information
We use the information we collect only for legitimate business purposes, including:
- Processing and fulfilling orders
- Communicating with you about your orders or inquiries
- Providing customer support
- Providing required operational or account-related communications through third-party marketplaces or platforms (such as Google Shopping or Microsoft Shopping) using designated business email addresses
- Improving our website, products, and services
- Complying with legal or regulatory obligations
We do not use your personal information for unsolicited marketing, and we do not sell or trade your data.
Sharing of Information
We do not sell, rent, or share your personal information with third parties, except in the following limited circumstances:
- Service Providers: Trusted third parties that help us operate our website or process payments and shipments, solely for the purpose of performing those services.
- Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
All service providers are required to keep your information confidential and secure.
Payment Information
Payment transactions are handled by secure, PCI-compliant third-party payment processors. We do not store or have access to your full payment card details.
Cookies and Tracking Technologies
Our Site may use basic cookies or similar technologies to ensure proper functionality and improve user experience. These cookies do not collect personally identifiable information for advertising or tracking across other websites.
You may choose to disable cookies through your browser settings; however, some features of the Site may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your personal data
- Request correction or deletion of your personal data
To make such a request, please contact us using the information below.
Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
North America HVAC
Website: https://northamericahvac.com
Email: info@northamericahvac.com